Talent
Talent
As a Field Service Engineer Customer Engineer at Applied Materials, you serve as the direct liaison with customers, collaborating closely to install, maintain, and upgrade equipment. You'll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues.
Your responsibilities include performing preventative and corrective maintenance on various systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you'll coordinate and communicate directly with customers to ensure smooth operations and exceptional service.
Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world's technology. As an Installation Engineer, you are part of theField Service Operations (FSO), Customer Engineer Team, and you will play a key role in bringing cutting-edge semiconductor equipment online at some of the world's most advanced manufacturing facilities. Working alongside experienced Customer Engineers, you'll gain hands-on exposure to complex technologies, solve challenging technical problems, and directly impact customer success. As this role is frequently performed within semiconductor manufacturing cleanrooms, employees are required to wear appropriate personal protective equipment (PPE), including coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields where required . Partner with Senior Customer Engineers to install, commission, maintain, and upgrade Applied Materials equipment at customer sites. Support equipment startup and acceptance activities to ensure successful deployment and operational readiness. Utilize digital diagnostic tools, equipment analytics, and troubleshooting methodologies to identify and resolve technical issues. Perform preventive and corrective maintenance on advanced electrical, vacuum, mechanical, plasma, hydraulic, and gas delivery systems. Diagnose equipment performance issues and implement solutions with support from senior team members and technical experts. Build strong relationships with customers through professional communication and technical expertise . Maintain compliance with all safety, quality, and operational procedures while working in customer manufacturing environments. Document maintenance activities, service reports, and technical findings accurately and professionally. Support continuous improvement initiatives and other business needs as required .
What You'll Learn Applied Materials provides comprehensive training to help you develop expertise in:
Semiconductor manufacturing technologies Advanced vacuum and plasma systems Equipment diagnostics and troubleshooting Customer-facing technical support Cleanroom operations and best practices Installation and optimization of highly sophisticated manufacturing equipment Prior semiconductor experience is beneficial but not required for candidates with strong technical aptitude and relevant industry experience.
Minimum Qualifications
Associate degree / bachelor's degree / master's degree in electrical engineering / mechanical engineering / Mechatronics, Military technical training, Trade certification, or equivalent technical experience 1 -4 years of experience in field service, maintenance, manufacturing support, installation engineering, or a related technical role Ability to read and interpret electrical and mechanical schematics Basic mechanical and technical aptitude involving pneumatics, hydraulics, electronics, vacuum systems, or thermodynam...